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FAQs


 

Frequently Asked Questions
After what period of time can I claim a refund?

After what period of time can I claim a refund?

Refunds must be claimed within 28 days of the ticket's expiry date. The expiry date depends on the terms and conditions of the ticket you have purchased.

To check the terms and conditions of your ticket, log into My Account, navigate to 'My Bookings' and click on the ticket for which you require a refund. The conditions relating to that ticket will be displayed.

Refunds

The most popular questions in this category are:

Refunds

How long will it take for my refund to be processed?
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Can I cancel tickets before I receive or collect them?
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How do I apply for a refund?
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